Common Problems

Issues with the platform? These are common problems that users have, and possible solutions.

White Screen of Death on Chrome
So you went into the map editor, eager to get started on creating a world for your players to explore, but as soon as you enter you are accosted by a bright...
Mon, 22 Oct, 2018 at 3:07 PM
Why aren't my assets loading?
So, you've just got done with a hard day at being a pseudo-responsible human being and eagerly jump on to start crafting your next world! But alas, not...
Mon, 19 Aug, 2019 at 11:09 AM
Help! Previewing maps as a character and my players view results in black screen!
Ops! Well now ya gone and done it! You thought you'd put down a few Dynamic Lighting points to spice up your map, but you sucked your players and your ...
Thu, 19 Sep, 2019 at 3:30 PM
Live Video isn't showing video!
"Can you hear me now? Can you see me? No? You can't see me? Or you can't hear me?" Does the above seem familiar? Has a member of you...
Mon, 22 Jul, 2019 at 12:15 PM
Why aren't my assets loading on Linux?
Linux Troubleshooting: When loading your game, you are met with a black screen. No assets, but tokens are visible. What's going on? If your ass...
Mon, 23 Sep, 2019 at 11:28 AM